Privacy Policy

Effective Date: 31 March 2025

Last Updated: 31 March 2025

Steelzz Development ("Steelzz", "we", "our", or "us") is committed to protecting your privacy and maintaining the security and integrity of any personal data that we collect. This Privacy Policy outlines how we collect, use, process, store, and protect your information when you access our website, communicate with us, or engage our services.

1. Scope of Policy

This Privacy Policy applies to all visitors, users, and clients of Steelzz Development's services, including but not limited to:

  • Our website (www.steelzz.com)
  • Email and phone communications
  • Direct interactions regarding consultations, projects, and service delivery
  • Data received through contact forms, quotation forms, and other submissions

2. Information We Collect

a. Directly Provided Information

  • Full Name
  • Email Address
  • Phone Number
  • Company or Business Name
  • Business Details and Requirements
  • Project-Specific Information
  • Any additional data voluntarily submitted via forms or correspondence

b. Automatically Collected Information

  • IP Address
  • Browser Type and Version
  • Operating System
  • Device Type
  • Time Zone and Geolocation (approximate)
  • Website Usage Data (e.g., pages visited, time spent on site)
  • Referring URLs and interaction metrics

3. Legal Basis for Processing

We process personal data lawfully under the following legal bases, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

  • Consent: When you voluntarily provide your data through contact forms or similar means.
  • Contractual Necessity: When processing is required to fulfil a service agreement.
  • Legitimate Interests: For internal business operations, analytics, service improvement, or non-intrusive follow-ups.
  • Legal Obligation: When necessary to comply with applicable laws or regulations.

4. Purpose of Data Collection

Steelzz Development collects and processes personal data for the following purposes:

  • To contact you regarding services, consultations, quotations, and project updates
  • To maintain internal records, invoicing, and documentation
  • To deliver and maintain client projects
  • To follow up on enquiries and offer technical support
  • To enhance user experience and site functionality
  • For team training, performance tracking, and service optimisation
  • To comply with legal, tax, or regulatory requirements

5. Data Storage and Security

All collected data is stored securely using encrypted and access-restricted systems. Data may be stored in the following environments:

  • Secure cloud-based storage platforms
  • Spreadsheets and CRM systems
  • Encrypted local backups (where necessary)

We implement strict administrative, technical, and physical safeguards to prevent unauthorised access, loss, misuse, alteration, or destruction of personal data. Access is limited to authorised personnel only.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil service contracts and maintain communication
  • Meet legal, financial, and audit requirements
  • Preserve internal records and project continuity

When data is no longer required, it will be securely deleted, anonymised, or archived in accordance with our retention procedures.

7. Third-Party Disclosure

Steelzz Development does not sell, lease, trade, or share your personal information with third parties for marketing or commercial purposes. Disclosure of your data may occur only:

  • To comply with legal obligations (e.g., court orders, subpoenas)
  • To enforce our Terms of Service, protect legal rights, or ensure operational safety
  • To trusted third-party service providers (e.g., analytics platforms, email systems), under strict confidentiality agreements and only where necessary for service delivery

All third-party providers used are vetted for GDPR compliance and data security.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access: Obtain a copy of your data held by us
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we process your data
Right to Data Portability: Request transfer of your data
Right to Object: Object to data processing
Right to Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, contact us at help@steelzz.com. We will respond within 30 days of receiving your request.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to:

  • Improve functionality and user experience
  • Gather non-personally identifiable analytics and traffic data

You may modify your browser settings to disable cookies. Note that some site features may not function properly without them.

10. International Data Transfers

Steelzz Development operates primarily within the United Kingdom. If data is ever transferred outside the UK, we will ensure that the receiving country maintains adequate data protection standards as required under UK GDPR.

11. Children's Privacy

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If such data is inadvertently collected, it will be deleted upon discovery.

12. Changes to This Policy

We reserve the right to amend or update this Privacy Policy at any time. Material changes will be published on this page with an updated revision date. We encourage users to review this policy periodically to stay informed.

13. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact:

Steelzz Development

📧 contact@steelzz.com

📍 Sheffield, United Kingdom

Steelzz Development is committed to transparency, security, and full compliance with data protection laws. We take your privacy seriously — and we do not sell your data. Ever.